Steve Atherton

Orchestrated the successful turnaround and delivery of Whitbread's Oracle Cloud Transformation Programme, integrating Pricing Engine, Data Warehouse, and Customer Data Hub, ensuring all new system areas went live.

Strengthened Boots Hearingcare's in-house project delivery capabilities and controls by launching ServiceNow, a Projects & Portfolio Capacity Hub, and SAP/PowerBI retail analytics, enhancing operational efficiency.

Directed the delivery and operations of Card Saver's Core Systems, including launching a new South African offshore Sales Operation and migrating a legacy MS Dynamics 2011 to 365 Customer Service & Sales CRM.

Developed and launched Auracyber / SME Guard from concept to commercial GA product, achieving over 500+ SME client sales in year one and securing an Innovation Broker of the Year nomination for a key partner.

Managed the Society's interests in a new Channel 4 TV documentary and supported the design/piloting of project lifecycle controls for Alzheimer's Society.

Delivered expert delivery and technical assurance for a Microsoft Azure Analytics Cloud Platform and Innovation Hub, collaborating with Rail Passengers and Supply Chain partners.

Focused initial work on improving passenger experiences for both Overground and Underground services at the new London Bridge Station, enhancing operational effectiveness.

Directed a portfolio of complex technology solutions, including full estate SAP upgrades, Oracle Helion Cloud optimization, MS Dynamics, and Cloud Migrations, for HP's clients.

Led the design of a new SIAM target operating model for Ahold Delhaize, re-energizing in-house teams and service providers ahead of vendor transitions.

Troubleshot and successfully reset a major (£100M) programme for the Ministry of Justice, developing a new MS Dynamics probation case management solution and a 100-seat call centre.

Delivered new business and performance improvements for major Global Retail and CPG clients, including winning and delivering an SAP upgrade for Cotton Traders and cyber security work for River Island & Samsonite.

Developed a SIAM multi-vendor service model, cyber security assessments, and an offshore managed test service, enhancing operational efficiency and security posture.

Completed a mission-critical technical upgrade for Royal Mail Group's Business Integration Gateway, eliminating single points of failure and strengthening Disaster Recovery and Service Continuity, delivered on-time and under-budget.

Troubleshot and restructured the first phase of a new 10-year contract for the BBC TV licensing system, resetting delivery baselines and governance controls for successful completion.

Revitalized a major SAP programme for the Danish Tax Office (SKAT), implementing key interventions to restructure delivery teams and significantly reduce project over-runs.

Delivered mission-critical elements of an SAP APO global template for Diageo, successfully migrating key operations and positioning the team for global roll-out across LATAM, US, and Asia Pac regions.

Led programme and portfolio development for CSC's interests in supply chain, data management, and PLM capability for MRA4 and Typhoon military aircraft platforms, establishing a new offshore Data Centre for ISE in Saudi Arabia.

Delivered complex IT and business transformation projects for major clients, ensuring successful outcomes and client satisfaction.

Managed significant projects involving supply chain optimization, data management, and business process re-engineering.

Collaborated with cross-functional teams and stakeholders to achieve project objectives within scope, budget, and timeline.

Managed critical service delivery operations, ensuring high availability and performance of insurance systems.

Led projects focused on technical software engineering and system enhancements for Axa Insurance and BAE Systems (Air Weapons Division).

Implemented process improvements that enhanced service quality and operational efficiency for key clients.